How frequently should outreach information be provided to businesses?

The jurisdiction has the flexibility to determine the frequency that outreach should be provided based upon what will work best for the jurisdiction. Providing outreach once per year would be typical. The jurisdiction should communicate with its Local Assistance and Market Development representative about the jurisdiction’s outreach plans to allow staff the opportunity to provide early guidance on whether the approach seems reasonable.

Distribution Methods

Some examples of outreach include utilizing existing print pieces and, when updating an existing brochure, letter, or newsletter that is sent out to businesses, adding information about the state requirement to recycle and the recycling opportunities available to recycle in the jurisdiction. Print information could be sent annually to account for turnover, etc., but it could be done more frequently or less frequently depending on what works best for the jurisdiction.

If information is already sent out annually to businesses, then information about the state requirement for businesses to recycle could be incorporated. Or, if a jurisdiction’s budget does not allow for sending out a printed material to all businesses annually, then perhaps a phased-in approach would work better. For example, a certain number of printed materials can be sent to a specified group of businesses each year, or a jurisdiction may find that it is most effective to provide a brochure on site visits, etc.

Rural jurisdictions might include information in the annual letter to businesses for business license renewals about the state requirement for businesses to recycle and how businesses can recycle in the rural jurisdiction (e.g., drop-off programs, on-site collection, etc.). The jurisdiction may also choose to coordinate with the local Chamber of Commerce and Apartment Associations to assist in disseminating information. The Institute for Local Government has developed sample brochures and outreach materials for jurisdictions to use.

Show All Answers

1. Will my city/county need to adopt a mandatory commercial recycling ordinance?
2. What are the jurisdiction’s requirements in terms of providing education, outreach, and monitoring to businesses?
3. Would a jurisdiction be able to phase in education, outreach, and monitoring efforts or do jurisdictions need to ensure that efforts to address all businesses in the jurisdiction are already in place?
4. If a jurisdiction opts to phase-in education, outreach and/or monitoring, what would be an acceptable timeline for the phase-in period?
5. Is there a rural exemption in the current regulatory language? What are the general provisions that may be or are available to rural jurisdictions under the proposed regulation?
6. Do we need to have a franchise agreement for recycling collection services to comply with the regulation?
7. Will existing franchises need to be amended to comply with this regulation?
8. Under the proposed regulation, would these businesses be required to subscribe to the recycling service?
9. My hauler has indicated that it will need a significant rate increase to comply with the regulation. What additional requirements will be placed on the hauler that would result in cost increases?
10. Will there be any financial assistance available to help offset the costs associated with implementing the regulations?
11. Is there anything in the regulatory language that includes a stipulation that the jurisdiction would be required to provide a curbside program?
12. We have found residential and commercial recycling programs can be incongruent. How or will the rule-making process address these issues?
13. Do we need to develop a specific type of program (e.g., commercial food waste collection, on-site recycling collection, construction and demolition debris recycling) to comply with the regulations?
14. Do the regulations change the provisions of transformation as provided for in Public Resources Code section 41783?
15. How does a jurisdiction determine the amount of solid waste a business generates? Is it what the business subscribes to (a four cubic yard solid waste bin), even if it only fills the bin half full?
16. How should a jurisdiction determine the businesses that are subject to the legislation and regulations?
17. Are there any exemptions for temporary waste generating activities, such as filming locations, special events, seasonal store sites, etc.?
18. Can you clarify what is meant by authorizing a local agency to charge and collect a fee from a commercial waste generator to recover the local agency’s costs incurred in complying with requirements?
19. Is a webpage with information about the mandatory commercial recycling requirement enough?
20. How frequently should outreach information be provided to businesses?
21. I have been unsuccessful in the past in making contact with the commercial sector. Are there any recommendations for making contact with businesses?
22. How should a jurisdiction handle businesses that are resistant in providing information on self-hauling and other recycling activities not provided by the jurisdiction’s franchised/permitted hauler?